◆ 可靠的服务 Reliability
Providing the promised service accurately and efficiently.
◆ 专业的技术 Assurance
Building trust and confidence by showing professional knowledge and skills on your product and service.
◆ 良好的形象 Tangibles
Forming an impression perceived by the customers through the appearance of service staff, office equipment, stationary and physical facilities.
◆ 为客户着想 Empathy
Caring about the customers concern and feeling.
◆ 要积极主动 Responsiveness
Taking initiative to provide service to the customer.